1. Introduction
This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our automated trading platform and related services (the "Service"). We are committed to protecting your privacy and handling your data with transparency and care.
By using the Service, you consent to the data practices described in this Privacy Policy. If you do not agree with these practices, please do not use the Service.
2. Information We Collect
2.1 Information You Provide Directly
- Wallet Information: Public wallet addresses you connect to the Service for trading purposes
- Communication Data: Information you provide when contacting support, including email addresses and message content
- Preferences: Trading preferences, settings, and configurations you set within the platform
2.2 Information Collected Automatically
- Device Information: Browser type, operating system, device identifiers, and screen resolution
- Usage Data: Pages visited, features used, time spent on the platform, and interaction patterns
- Log Data: IP addresses, access times, referring URLs, and error logs
- Trading Data: Transaction history, trade executions, and performance metrics associated with your wallet
- Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies
2.3 Blockchain Data
Please note that blockchain transactions are inherently public. Any transactions executed through the Service will be recorded on the public blockchain and are not within our control to modify or delete.
3. How We Use Your Information
We use collected information for the following purposes:
- Service Provision: To operate, maintain, and provide the features and functionality of the Service
- Trade Execution: To execute automated trades according to your configured parameters
- Performance Analysis: To calculate and display trading performance metrics and statistics
- Fee Calculation: To accurately calculate and process applicable fees
- Communication: To respond to your inquiries and provide customer support
- Security: To detect, prevent, and address fraud, abuse, and security issues
- Improvement: To analyze usage patterns and improve the Service
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who assist in operating the Service (hosting, analytics, customer support), bound by confidentiality obligations
- Blockchain Networks: Transaction data is broadcast to public blockchain networks as necessary for trade execution
- Legal Requirements: When required by law, subpoena, court order, or government request
- Protection of Rights: To protect our rights, privacy, safety, or property, or that of our users or the public
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections
- With Consent: With your explicit consent for purposes not described in this Privacy Policy
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit using TLS/SSL protocols
- Encryption of sensitive data at rest
- Regular security assessments and penetration testing
- Access controls limiting data access to authorized personnel
- Monitoring systems to detect unauthorized access attempts
- Secure development practices and code reviews
Important: We never have access to your private keys. Your wallet credentials remain under your exclusive control. We cannot move, transfer, or access your funds without explicit transaction approval through your connected wallet.
6. Data Retention
We retain your information for as long as necessary to:
- Provide the Service and maintain your account
- Comply with legal obligations (tax records, regulatory requirements)
- Resolve disputes and enforce agreements
- Maintain security and prevent fraud
When data is no longer needed, we securely delete or anonymize it. Trading history may be retained for extended periods for regulatory compliance and audit purposes.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal retention requirements
- Portability: Request your data in a portable, machine-readable format
- Objection: Object to certain processing activities
- Restriction: Request restriction of processing in certain circumstances
- Withdrawal of Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us through the support channels provided. We will respond to requests within the timeframe required by applicable law.
8. Cookies and Tracking Technologies
We use cookies and similar technologies for:
- Essential Cookies: Required for basic platform functionality and security
- Performance Cookies: To understand how users interact with the Service
- Functional Cookies: To remember your preferences and settings
You can control cookies through your browser settings. Disabling certain cookies may limit functionality of the Service.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and adequacy decisions where applicable.
10. Children's Privacy
The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.
11. Third-Party Links and Services
The Service may contain links to third-party websites or integrate with third-party services (blockchain networks, wallet providers, exchanges). This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you use.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on the platform with a new "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through the support channels provided on the platform.